Lifelink is an early intervention service offering support for emotional difficulties to prevent escalation, focusing on mild to moderate mental health issues like anxiety, depression, and low mood.

Following an initial clinical assessment, you may be referred for weekly scheduled one-to-one counselling in person, via video, or over the phone, with flexible daytime and evening options at various Glasgow venues. We provide wellbeing classes to equip you with information, tools, and techniques to help manage your wellbeing on an ongoing basis. If you are interested, there is no need to refer, simply book a place via our courses page here.

Our team is a blend of both qualified and trainee therapists. Lifelink works in partnership with training institutions across Scotland to provide clinical placements, which are a vital part of a therapists training. Trainees at Lifelink are working towards qualification and are supported and supervised robustly by both Lifelink and their training institution.

When you seek our services, you will be offered an appointment with the first available team member to ensure you receive the assistance you need as quickly as possible.

• Arrive for your appointments 10 minutes before your scheduled appointment time.

• Advise us as soon as possible if you need to change your appointment or if you are unable to make it.

• Adhere to our cancellation policy* to help us reduce waiting times.

• Provide us with as much information as possible to allow us to support you appropriately.

• Be courteous and respectful during your appointments and towards Lifelink staff.

• Give us feedback on our service and make any suggestions on how we can improve our service.

• Please ensure that you are available for your call as we are unable to make several contact attempts.

By using Lifelink’s services, you are making a commitment to Lifelink and yourself, and therefore are agreeing to adhere by these expectations.

*Our service is in high demand with a waiting list. To assist all clients, we have a cancellation policy. If you cancel or miss your first appointment, you can re-refer yourself after a week but return to the waiting list. For follow-up sessions, one cancellation per course of counselling is allowed. Further cancellations or no-shows will close your case and require a 12-week wait for re-referral.